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We're located at 19900 McLoughlin Blvd, Gladstone, OR 97027
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Map 19900 McLoughlin Blvd, Gladstone, OR Today 10-7pm (503) 621-6883
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Home / About Genuine motor company a dealership in Portland, Or / Genuine motor company customer reviews in Portland Or

How Are We Doing?

We feel good about the service that we provide. But, we don't know how you feel until we ask. Let us know what you thought about your interaction with our dealership.

Genuine Motor Company is committed to excellence – but we are also always looking for ways to improve. Let us know how well we hit our mark of perfection by rating us below. We appreciate you taking the time!

22 Testimonials
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Recently purchased a car from Sam and Chris at Genuine Motor Co. I was very pleased and impressed with their process. Everything was smooth and easy no hiccups or hesitation. Response time was faster than a minute and it was a smooth purchase. They gave me more than I expected for trade-in value and got me a lower rate through the Local credit union will definitely be back
Beni Muntean
2026-02-24
I can say that this is the most incredible dealership experience I’ve ever had. Everything was transparent, I trusted what I was being told, and the customer service I experienced was above and beyond. Ayden was the sales representative that helped me find my dream car. The trade in value for my car was very fair, the car I bought was clean, Carfax reflected the quality, brand new tires, and the entire process was seamless. I’ve never met a more caring team of people who strive to make every moment right. If I could leave a review higher than 5 stars I would. Ayden and Kyle in financing are two stand up employees and are true gentleman.... More
Jordyn Hale
2026-02-28
We had a great experience with Genuine Motors. Zach helped us through the process with excellent speed and attention to detail. He helped us compare when looking at another vehicle and ultimately made our decision easier. Love the new truck!
Kayla Zdrantan
2026-02-14
I bought a 2015 Forester XT for my adventures and couldn't be happier! This company truly took care of me every step of the way. Chris the sales manager and Kyle the finance manager stayed late past closing hours to make sure I could go home that night in my new purchase! The process was so smooth and the experience was truly “Genuine”. I love the way I was treated. I recommend this dealership to everyone looking for any car in any price range!
Jed Hassing
2026-02-05
It was a pleasure to work with their team to buy my used car. I worked with Zach in sales and with Eddie in financing to finalize the deal. I'm not the type to buy without doing what I consider a good amount of due diligence. After the first test drive and driving home, my wife and I chatted about the vehicle's pros and cons, and I specifically recall pointing out how much I appreciated working with Zach. He was professional, not pushy, and very helpful. Zach and I exchanged several text messages as I had questions. Eddie was patient with me as I consulted with two close friends that work in the car sales industry that were making sure I navigated the process correctly. Eddie helped find the right extended warranty to fit my expected yearly miles and how long I hold onto my vehicles. He did his job well and I didn't feel any sense of being in a battle. When I was almost finished signing everything I mentioned jokingly that they should give me a $50 discount as the car was now low on gas. Instead of chuckling with me, Eddie didn't hesitate to call his team and request that they filled it up for me. Their vehicles are all very nice with a lot of high end options. When they choose cars to have on their lot they do their sales team a favor by choosing very nice cars to work with. Everyone there seemed to love their jobs and working together. I would and am recommend them to my Portland area friends that are shopping for a used vehicle.... More
Dan Paige
2025-01-13
I had an amazing experience purchasing my new Jeep with Preston! From start to finish, he made the entire process smooth, stress-free, and enjoyable. He was knowledgeable, patient, and took the time to answer all my questions, ensuring I found the perfect vehicle for my needs. His professionalism and friendly approach made the experience even better. If you’re looking for a hassle-free car-buying experience with someone who genuinely cares, I highly recommend Preston!
Lizett Garcia
2025-03-23
I had an excellent experience buying my Forester from Genuine Motor Company! I found the Forester I've been searching for for over a year here and Josh made the process easy. I live in Arkansas, so I had to work through everything remotely until I was able to fly up to see it in person. Josh was very helpful and patient, even when I had last minute questions after hours. In fact, everyone at Genuine that I spoke with was super nice. I was still incredibly nervous buying a car so far away, but everyone at Genuine made this whole process as easy as it could have been. I love the car and haven't had any issues, even on my 2,000 mile trek home. Thanks for everything!... More
Jay Vogt
2025-12-19
Preston was lovely to work with, and was very accommodating. I was able to take the car to my mechanic before buying, which gave me peace of mind, and my mechanic told me the car is in great condition. I’ve been shopping for a car for several weeks, and I had done a lot of research, as well as test drives at various dealerships. Through Genuine Motor Co, I was able to get *exactly* what I was looking for, and the car was fairly priced compared to others I had looked at. I appreciated that the buying process felt like a win-win collaboration, instead of the win-lose negotiation it had felt like at some other dealerships. It felt like they really wanted me to be happy with my purchase, and they were committed to selling a car they felt proud to sell. Preston listened to my observations/concerns and had the shop look at the brakes and resurface the rotors. He also invited me to come back for a no-charge treatment on the interior to make it smell extra shiny and new, which I plan to do. (It had already been detailed and cleaned up, but it’s nice to have the extra treatment!) I didn’t feel rushed or pressured to get add-ons, the process was pretty quick and painless, and all in all, it was about as good of a buying process as I could have hoped for. My only quibble is that the dealership does charge a $499 fee for Zurich anti-theft protection, which they told me was required as part of their process, which I didn’t prefer, but it was the only extra fee, and I was ultimately willing to pay it, especially since the car was reasonably priced. If I do run into any issues, I feel comfortable discussing it with the dealership. If, in the off chance I run into something big and unexpected, I will update my review, but for now, I feel confident that I have a reliable vehicle that I can expect to last me for a long time. Thanks again guys, I appreciate doing business with you!... More
Dora
2025-03-26
I find car shopping so overwhelming but the process with Genuine Motor Company was so smooth and easy. We found the car we wanted on Car Gurus and started the purchase process. The communication with our sales rep Zach was great. He was very helpful in answering all my questions as this was my first new vehicle in 10 years. The finance rep also explained everything in detail. Most of the communication was done via phone/email which I found very convenient. Best part was having the option to have the car delivered right to my house in WA. The whole process took about a week. Definitely had a positive experience with the company!... More
Shirali Wilson
2026-01-29
Had a great experience purchasing my new vehicle. Preston made the whole experience really chill and enjoyable. Would definitely recommend hitting him up for your next purchase.
Juan Ponce
2025-03-10
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19900 McLoughlin Blvd, Gladstone, OR 97027
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