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We're located at 19900 McLoughlin Blvd, Gladstone, OR 97027
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Map 19900 McLoughlin Blvd, Gladstone, OR Today 10-7pm (503) 621-6883
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Home / About Genuine motor company a dealership in Portland, Or / Genuine motor company customer reviews in Portland Or

How Are We Doing?

We feel good about the service that we provide. But, we don't know how you feel until we ask. Let us know what you thought about your interaction with our dealership.

Genuine Motor Company is committed to excellence – but we are also always looking for ways to improve. Let us know how well we hit our mark of perfection by rating us below. We appreciate you taking the time!

14 Testimonials
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It was a pleasure to work with their team to buy my used car. I worked with Zach in sales and with Eddie in financing to finalize the deal. I'm not the type to buy without doing what I consider a good amount of due diligence. After the first test drive and driving home, my wife and I chatted about the vehicle's pros and cons, and I specifically recall pointing out how much I appreciated working with Zach. He was professional, not pushy, and very helpful. Zach and I exchanged several text messages as I had questions. Eddie was patient with me as I consulted with two close friends that work in the car sales industry that were making sure I navigated the process correctly. Eddie helped find the right extended warranty to fit my expected yearly miles and how long I hold onto my vehicles. He did his job well and I didn't feel any sense of being in a battle. When I was almost finished signing everything I mentioned jokingly that they should give me a $50 discount as the car was now low on gas. Instead of chuckling with me, Eddie didn't hesitate to call his team and request that they filled it up for me. Their vehicles are all very nice with a lot of high end options. When they choose cars to have on their lot they do their sales team a favor by choosing very nice cars to work with. Everyone there seemed to love their jobs and working together. I would and am recommend them to my Portland area friends that are shopping for a used vehicle.... More
Dan Paige
2025-01-13
I had an amazing experience purchasing my new Jeep with Preston! From start to finish, he made the entire process smooth, stress-free, and enjoyable. He was knowledgeable, patient, and took the time to answer all my questions, ensuring I found the perfect vehicle for my needs. His professionalism and friendly approach made the experience even better. If you’re looking for a hassle-free car-buying experience with someone who genuinely cares, I highly recommend Preston!
Lizett Garcia
2025-03-23
Preston was lovely to work with, and was very accommodating. I was able to take the car to my mechanic before buying, which gave me peace of mind, and my mechanic told me the car is in great condition. I’ve been shopping for a car for several weeks, and I had done a lot of research, as well as test drives at various dealerships. Through Genuine Motor Co, I was able to get *exactly* what I was looking for, and the car was fairly priced compared to others I had looked at. I appreciated that the buying process felt like a win-win collaboration, instead of the win-lose negotiation it had felt like at some other dealerships. It felt like they really wanted me to be happy with my purchase, and they were committed to selling a car they felt proud to sell. Preston listened to my observations/concerns and had the shop look at the brakes and resurface the rotors. He also invited me to come back for a no-charge treatment on the interior to make it smell extra shiny and new, which I plan to do. (It had already been detailed and cleaned up, but it’s nice to have the extra treatment!) I didn’t feel rushed or pressured to get add-ons, the process was pretty quick and painless, and all in all, it was about as good of a buying process as I could have hoped for. My only quibble is that the dealership does charge a $499 fee for Zurich anti-theft protection, which they told me was required as part of their process, which I didn’t prefer, but it was the only extra fee, and I was ultimately willing to pay it, especially since the car was reasonably priced. If I do run into any issues, I feel comfortable discussing it with the dealership. If, in the off chance I run into something big and unexpected, I will update my review, but for now, I feel confident that I have a reliable vehicle that I can expect to last me for a long time. Thanks again guys, I appreciate doing business with you!... More
Dora
2025-03-26
Had a great experience purchasing my new vehicle. Preston made the whole experience really chill and enjoyable. Would definitely recommend hitting him up for your next purchase.
Juan Ponce
2025-03-10
There are already a million 5 star reviews on here but I'll add mine anyway. I was just really impressed with the service. Zach was awesome. I am out of state and he went above and beyond to get me all the vehicle info I needed. Communication was easy and straight forward. They live up to the company name and genuinely want to get you a good vehicle at a good price. Highly recommended!
Isaac McCurry
2025-03-27
Chris is by far the best car salesman I’ve ever worked with. He really listened to what I needed and made sure every option fit me perfectly. He’s honest, empathetic, and made the whole process feel easy and stress-free. I never felt pressured—just supported. Chris took the time to explain everything clearly, answer all my questions, and made me feel confident in my decision. He truly cares about his customers, and that’s rare to find. From now on, I’ll only work with Genuine motor company andI recommend them to anyone looking for a car.... More
Denisa Cernatescu
2025-10-03
Let me start off by saying I had an excellent experience with genuine motor company after making several phone calls. I realized that genuine motor company is prepared to sell a car, but not only prepared to sell a car go above and beyond they offered me a lower rate than even my bank offered me, and Sam and Zack truly took care of me. I’m super excited for my 2023 Land Rover defender. I definitely will be back when I need a new car for me or my family.
nibal zahr
2025-11-29
I had a great experience with Genuine Motor Company. They were very upfront and honest. I really liked that they weren’t pushy. They gave me time and allowed me to really understand what I really wanted. I came in thinking I wanted something and it turned out I actually wanted something a little nicer that they fortunately had in stock. I would highly recommend shopping here for anyone who wants the best customer service and the best bang for your buck.
Caleb Pop
2025-10-09
I had an amazing experience at Genuine Motor Company. The entire process was smooth, transparent, and surprisingly enjoyable. The team took great care of me from start to finish, and the quality of their vehicles really shows. A special shoutout to Ayden — he was incredible to work with. Super knowledgeable, patient, and genuinely helpful throughout the whole process. He made everything easy, answered all my questions, and made sure I felt confident in my purchase. If you’re looking for a dealership that treats you right, works fast, and actually cares, Genuine Motor Company is the place to go. I couldn’t be happier with my experience.... More
Greg usi
2025-12-02
Very quick and easy transaction . My dealer was Preston, he was very nice and helpful. This car lot is def one of the best I ever experienced. No shady business. They also offer after market warranty. Very reasonable prices. I love my Jeep it runs very well and you can tell they serviced the car good. I received all Carfax information on the car as well which is helpful. Would recommend to anyone looking for a reliable luxury car at an affordable price price.
saleena anderson
2025-09-26
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19900 McLoughlin Blvd, Gladstone, OR 97027
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